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Hilton keeps opening doors for young people

Hilton Worldwide has managed to impact 90,000 young people worldwide with their programmes to showcase the hospitality industry as a prospective career. During its second annual Careers@Hilton Live: Youth in Hospitality Month, Hilton Worldwide properties and offices hosted more than 750 events globally totalling 22,365 volunteer hours and reaching more than 90,000 young people. Careers@Hilton […]

Talking Point: How good staff communication brings best customer experience

Green Hotelier has been raising issues of good employment practice and labour rights issues, and one of the key elements of this is ensuring employees have representation or a clear line of dialogue with management in order to raise issues. Here Arnfinn Oines, Social & Environmental Conscience at Soneva, describes how they manage this issue […]

Talking Point: Communicating sustainability to staff

Continuing this month’s theme on communication, for this Talking Point we talk to the Travel Foundation’s Industry Programmes Manager, Julie Middleton about how best to get hotel staff fired up about sustainability Forget about communicating your sustainability policy to staff. If you really want to engage staff with all things green, do it their way. […]

Cape Town Radisson hotel leads the way in accessible employment

The Park Inn by Radisson Cape Town Newlands is leading the way when it comes to employing people with hearing disabilities. Recognised this year by the Guardian Responsible Business Awards in the Inclusion and Diversity category, the hotel triumphed for employing around 30% deaf and hearing impaired colleagues across all departments. When they won the […]

Talking Point: Ilunion Hotels and their accessibility focused business model

  For this month’s theme we talk to Tourism for Tomorrow ‘People Award’ winner Ilunion Hotels, about how and why they champion accessibility throughout their hotels in Spain. Ilunion Hotels was formed with a double objective; on the one hand to be a profitable, sustainable company, and on the other to incorporate within the workforce people with some […]

Marriott pledges 20,000 career opportunities for Europe’s unemployed youth

Marriott has announced it has set the ambitious target of creating 20,000 career opportunities for unemployed and disadvantaged young people aged 16-25 across Europe by 2020. Since 2012, working with charities across Europe including the Prince’s Trust and SOS Children’s Villages, Marriott Europe has provided around 4,000 apprenticeships, placements and training and development courses to […]

Accor signs the United Nations’ Women’s Empowerment Principles

Accor announced last month that it is a signatory of the Women’s Empowerment Principles (WEPs). This program, an initiative of UN Women and the United Nations Global Compact, defines seven principles that foster the empowerment of women in the workplace, the marketplace and the community. Principle 1: Establish high-level corporate leadership for gender equality Principle […]

Talking Point: Why gender equality matters

  In support of International Women’s Day Devika Jina from Youth Career Initiative talks to us about making the business case for gender equality Sunday was the 104th International Women’s Day. It was first held in 1911 in Austria, Denmark, Germany and Switzerland, when more than one million women and men attended events campaigning for […]

ITP presents: Know How Guide to Human Rights

  To mark Human Rights Day 2014, the International Tourism Partnership (ITP) has released its latest Know How Guide on Human Rights and the Hotel Industry. The guide is a high-level introduction to human rights for the hotel industry – what human rights are, what they are in the context of the hotel industry, steps to implement the […]