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As part of the International Tourism Partnership, a charitable membership organisation working with leading hotel groups for increased sustainability in the industry, it’s part of our remit to help all hoteliers around the world improve their social and environmental programmes as responsible businesses.
To that end, our industry leading manuals Environmental Management for Hotels and Sustainable Siting, Construction and Design remain completely free for you to download, and hoteliers can frequently find great tips and advice from their peers via our Industry Leader interviews and our Best Practice Case Studies.
But our Know How Guides are consistently our most visited pages, so if you’ve yet to discover our free resources, here’s our top ten most popular Know How Guides.
10. Environmental Awareness and Training
A company can have the most ambitious environmental policy, but unless staff understand the philosophy behind it, the goals they are aiming for and how to achieve them, it will not be successful. Good intentions are undermined through poor training. This guide offers simple steps to raising staff awareness of sustainability issues and how to incorporate it into your training regime.
9. Addressing Human Trafficking in the Hospitality Industry
The sector is becoming increasingly aware of the risk of human trafficking and our responsibilities to reduce it. We updated our Know How Guide this year and it offers a comprehensive run down of the issue and how we can tackle it.
8. Sourcing Sustainable Food in Hotels
Guests are increasingly aware of food provenance and often have a desire to consume more responsibly so our supply chains are under more scrutiny than ever. This guide examines why more hotels are switching to sustainable food policies and walks you through how to create a policy of your own.
7. Sustainable Interior Design
“As consumers become more environmentally and socially aware about the choices they make so hoteliers are responding by creating eco-aware hotel interiors that they hope will attract a new generation of responsible guests.” When we originally posted this Guide back in 2011, guests making responsible travel choices was a pretty new thing. Nowadays whole brands are built around the idea that tourists want to reduce their negative impact when travelling. Want to understand the guiding principles to sustainable interior design? This one’s for you.
6. Environmental Management for Hotels
Not actually one of our Know How Guides, but this industry-leading manual still stands out for its practical advice. Ten downloadable chapters provide hotels and related businesses with the knowledge and means to develop practical solutions to 'green' their operations both inside and out. Everything you ever needed to know at your fingertips.
5. Furniture, Fixtures and Fittings
All furniture, fixtures and fittings have socio-economic and environmental impacts associated with their manufacture, use and disposal. By considering these issues as part of the purchasing process, you can greatly reduce your overall environmental impact and make a positive contribution to sustainability. This Guide outlines the issue and all the reasons why a hotel might seek to source sustainable furniture, fixtures and fittings.
4. Energy Efficiency in the Kitchen
Aside from HVAC, the kitchen is probably a hotel’s most energy hungry utility, so striving for greater efficiency is not only good for the environment, it makes good business sense too. Start off by measuring your energy use (we built a tool for that – it’s also free!) and then use this guide to find all the ways you can drive that carbon footprint down in the kitchen.
3. Simple steps to reducing energy
We all talk about ‘low-hanging fruit’ when it comes to making energy savings, but if you’re just setting out on your sustainability journey, it can be hard to know where to start. This short article isn’t actually a Know How Guide but its popularity with our readers shows that when people need help getting started, it sometimes pays to start small. To better understand how your hotel’s energy use checks out compared with the average for your destination, why not do a quick benchmark comparison using the Hotel Footprints website?
2. Water Management and Responsibility in Hotels
Increasingly, water stewardship is being seen as the number one issue hotels need to tackle, particularly in water stressed areas where guests may be using up to ten times the daily amount of water that’s typical for local people. It’s really essential that hotels understand their water use, measure it (we built a free tool for that too!) and then work to reduce it. ITP worked with SIWI to better understand the water risk issues for hotels and you can read our Water Risk Assessment report here. Then use this Guide to take steps to manage consumption in your property.
1. Reducing and Managing Food Waste in Hotels
And – drumroll please – our most popular Know How Guide in 2016 was this look at the issue of food waste and how to cut back on those bins going off to landfill. In an unequal world where many don’t have enough to eat, food waste is a hot topic for hoteliers to grapple with. Plus it just makes no business sense to pay to throw away food due to poor stock management or that could be put to better use in a new dish. If your hotel needs a better handle on its food waste, our Guide gives you a handy action plan for tackling this meaty problem. Don’t forget this isn’t the complete list of our many useful Know How Guides, so do check out our other pages and our other handy free resources.