Staff from Hyatt Hotels in London serve city’s homeless

Hyatt volunteering

Hyatt associates work with local homeless charities to provide support and training; clients of charities Providence Row and West London Mission gain work experience at landmark Hyatt hotels

The Churchill and Andaz Liverpool Street announced earlier this week that their associates will be participating in the Hyatt Thrive Global Month of Community Service this month by working with local charities Providence Row and West London Mission to provide support and work experience for the city’s homeless.

Andaz Liverpool Street will be working directly with clients from Providence Row, an organization that tackles the root causes of homelessness to help people get off, and stay off, the streets. Clients of Providence Row will go through a recruitment process and for four weeks to up to two months, they will learn valuable catering experience at the property.  Both the selection process and work experience are intended to give the individuals participating in the program lasting skills for their future professional lives. Chefs from Andaz Liverpool Street will also host culinary workshops at Providence Row.

Associates from Andaz Liverpool Street will also cook and serve breakfast to clients of Providence Row alongside the hotel’s trainees, and will paint and refurbish the organisation’s reception area. In 2012, Andaz Liverpool Street was shortlisted for the respected Lord Mayor’s ‘Heart of the City’ Dragon Award for its ongoing relationship with Providence Row, where staff led catering workshops in Providence Row’s kitchens.

Pam Orchard, CEO of Providence Row said,

By working with Andaz Liverpool Street we can offer our clients training opportunities to help them build a stable future. We see this as a vital way for clients to break the cycle of homelessness and have a safe, fulfilling life away from the streets. Our relationship with Andaz Liverpool Street is a great example of what can be achieved when businesses engage with their local community.

Another Hyatt property, The Churchill has teamed up with West London Mission (WLM), a charity whose day centre helps homeless people in West London, to offer two of their clients work experience in stewarding, engineering and banqueting. They have since been offered full time positions

Twenty hotel associates from Hyatt Regency London – The Churchill will also volunteer to help clean and redecorate the WLM centre in Islington, and guests of the hotel are being invited to donate £1 to WLM on their hotel bill.

John Deacon, Service Manager at the West London Mission’s West London Day Centre, said, “We are very grateful for Hyatt Regency London – The Churchill’s support for our work. The recent cold snap in London underlined the need for support for the homeless community in this area. Not only is the hotel helping to improve the environment of our day centre, but more importantly it is offering real opportunities for a number of people to develop skills and confidence that can help them move forward with their lives for the better.”

“This is a real and lasting contribution, and on behalf of the clients we help we are extremely appreciative of this support.”

In its third year, the Hyatt Thrive Global Month of Community Service is focused on volunteerism to make local communities places where Hyatt associates are proud to work, where guests want to visit, where neighbours want to live, and where hotel owners want to invest. Hyatt Thrive, the company’s corporate responsibility platform, is grounded in four key pillars that are crucial to fostering thriving communities: environmental sustainability, economic development and investment, education and personal advancement, and health and wellness.

“The Hyatt Thrive global framework supports our teams around the world as they build on our commitment to community engagement and environmental stewardship,” said Peter Fulton, Group President, EAME/Southwest Asia for Hyatt.

“Our Global Month of Community Service is a great example of the work done by the passionate people in our hotels who strive to better their communities and make a difference in the lives of the people they touch every day.”

Take The Pledge. Commit to Thrive.

In an effort to help even more local communities around the world to thrive, Hyatt is asking its associates, guests, and neighbors to take an online pledge to volunteer and to make a positive difference in their communities. Whether planting a tree, cleaning a park, or reading to a child, any small act can make a meaningful difference.

Visit www.HyattThrive.com/CommitToThrive to take the pledge, which will be acknowledged by an online badge that can be shared across social media channels

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